Cancellation and Reservation Policy for Camp Ready PEI
At Camp Ready PEI, we understand that plans can change. To provide clarity and fairness to all our customers, please review our policies below:
Cancellation 7 Days or More Before Reservation Start Date and Time
You will receive a full refund, including your security deposit.
Cancellation Between 7 Days and 48 Hours Before Reservation Start Date and Time
There will be no charge for the rental, but your security deposit will be retained as a cancellation fee.
Cancellation Less Than 48 Hours Before Reservation Start Date and Time
You will be charged the full rental fee, minus your security deposit.
Adding Gear to an Existing Reservation
Additions can be made by creating a new reservation and are subject to gear availability at the time of booking.
Modifications That Decrease the Amount of Gear Rented
To reduce the gear included in your reservation, please email us at [email protected].
These changes are subject to the same cancellation timelines and fees as outlined above.
We recommend contacting us as soon as possible if you need to modify or cancel your reservation. For assistance, please email us directly.